Shipping & Returns

Pro Line Drink Buddy Breathalyser Free Express Shipping

Here at Drink Buddy Breathalysers we want you to be safe & responsible. 
enjoy FREE EXPRESS SHIPPING on all Drink Buddy Breathalysers for a strictly limited time.

How long to my Drink Buddy Breathalyser is shipped? 

All orders will be dispatched within 1-2 business days of ordering in some cases the same day, depending on the time you order. 

I need my Drink Buddy Breathalyser by a certain date

Please contact us directly by filling in the contact us form here or emailing us directly at buddy@drinkbuddybreathalyser.com.au with your location and when you need it by. 

How long to my Drink Buddy Breathalyser arrives? 

We send all orders out using Australia Post Express Network one of the quickest forms of shipping available within Australia! In most cases if you're in a metro area your order will arrive next business day from dispatch, outside these areas such as country and remote / rural areas will be 2-3 business days. 

*Please Note: We have no control over shipping delays although they very rarely occur if a shipping delay does occur we will do out very best to resolve the issue in the quickest possible time frame.

Will I receive tracking information with my order? 

Yes! once we dispatch your order you will receive an additional email advising you that your Drink Buddy Breathalyser is on its way with your tracking details.

If you opt for shipping updates via mobile phone at the checkout updates will be sent directly to you phone via sms.

Order Confirmation:

As soon as you place your order you will receive an order confirmation email. This means we have received your order in our system. You item will be shipped to the address provided on the order form, if the item is out of stock or on back order we will reach out to your personally to let you know. 

Damages: 

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to buddy@drinkbuddybreathalyser.com.au and we will process an insurance claim on your behalf.

Change of Mind:

We know you will love the Drink Buddy Breathalyser! We do understand that you may change your mind. In the unlikely even you to do change your mind and wish to return the item Please contact buddy@drinkbuddybreathalyser.com.au to request a return.

Please note the following conditions do apply on returning a product: 

  • The item must be in the Original Packaging, Unopened and Unused. 
  • You are responsible for the shipping the item back to us. 
  • Once we receive the return we will inspect the item and if it meets the above standards we will issue you a refund. 

* If the item doesn't meet the above conditions then no refund will be issued and we will ship the product back to you at your expense.

Cancellations & Refunds: 

All orders cancelled prior to be shipped we will gladly refund you the full amount. If the item has been shipped you will be responsible for shipping the item back to us. The Item must be in the original packaging, unopened and unused. Once the item is inspected by us and all criteria is met we will provide you with a full refund. If it's determined the product is not in this condition no refund will apply and we will ship the product back to you at your expense. 

Warranty Claims 

The Drink Buddy Breathalyser is backed by a 12 month manufacture warranty. Warranty covers any defects in workmanship or materials (excluding calibration) in the manufactured product in the first 12 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion. If a problem does occur with your Drink Buddy Breathalyser please email us at buddy@drinkbuddybreathalyser.com.au or fill in the contact form here

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